Pickups
Can I arrange a courier to pick up my order?
Edited last year
Yes, you can arrange your own courier to pick up your package. Please provide the courier with your order number so that we can reference your picku...
I can no longer pick up my order, can you ship it to me instead?
Edited 2 years ago
Yes, we can arrange to ship your order out if you can no longer pick up your order. To request for this change, please contact a representative. Not...
What are your hours of operation?
Edited 2 years ago
Our hours of operation are Monday to Friday as noted below, excluding holidays. Vancouver Monday - Friday | 9:00 AM - 5:00 PM (PST) - excluding sta...
What is your pickup address?
Edited 2 years ago
Once your order is ready to be picked up, you will receive an email from our team letting you know which warehouse your order is ready at. Please chec...