Pickups
Can I arrange a courier to pick up my order?
Yes, you can arrange your own courier to pick up your package. Please provide the courier with your order number so that we can reference your picku...
I can no longer pick up my order, can you ship it to me instead?
Yes, we can arrange to ship your order out if you can no longer pick up your order. To request for this change, please contact a representative. Not...
What are your hours of operation?
Our hours of operation are Monday to Friday as noted below, excluding holidays. Vancouver Monday - Friday | 9:00 AM - 5:00 PM (PST) - excluding sta...
What is your pickup address?
Once your order is ready to be picked up, you will receive an email from our team letting you know which warehouse your order is ready at. Please chec...