The colour specified in my order details is not what I want printed.
If you would like a specific colour to be printed, please reach out to us by email or phone and provide us with a Pantone (PMS) colour. PMS is a universally recognized colour system that allows printers to maintain consistency between colours.
In order to choose a Pantone colour, we recommend you to either:
Visit your local paint shop to choose a Pantone colour
Note: Customers often provide us with HEX colours to be matched.
(HEX code is a hexadecimal way to represent a colour in RGB format not ink. RGB is only for Digital displays - eg. #3BBDAE is a kind of Teal Blue.) HEX colours are impossible to match accurately because the way each monitor displays colours on a screen can vary significantly from one another. Therefore, we highly recommend providing us with a Pantone colour if you want a specific colour to be printed.
If you only have a HEX code you can convert it to Pantone here: Pantone Colour Finder
Useful Link: